“Personal information” means information that identifies you or could reasonably be used to identify you and which is submitted to and/or collected by the MVH Sites and maintained by MVH in an accessible form. Examples of personal information include your name, your email address, postal address and your mobile number.
HOW DOES MVH COLLECT INFORMATION ONLINE?
MVH collects information in two ways:
- Personal Information You Submit:
MVH collects personal information that you enter into data fields on MVH Sites. For example, you may submit your name, postal address, email address, and/or other information in order to receive information about various subjects, register for MVH programs, contact MVH customer service, or respond to MVH surveys. To protect your privacy, you should not provide MVH with any information that is not specifically requested.
- Passive Collection of Unidentifiable Information:
The MVH Sites may collect information about your visits to such sites without your actively submitting such information. Unidentifiable information may be collected using various technologies, such as cookies, Internet tags, and Web beacons. Your Internet browser automatically transmits to MVH Sites some of this unidentifiable information, such as the URL of the Web Site you just visited and the browser version your computer is operating. Passive information collection technologies can make your use of MVH Sites easier by allowing MVH to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve the MVH Sites. Certain features of MVH Sites may not work without use of passive information collection technologies. Information collected by these technologies cannot be used to identity you without additional identifiable information.
IN WHAT CIRCUMSTANCES MIGHT MVH COLLECT AND USE PERSONAL INFORMATION?
MVH will use the personal information you provide through MVH Sites to respond to your questions and to provide you with efficient customer service. After you have entered personal information into a form or data field on a MVH Site, MVH may use certain identifying technologies to allow that MVH Site to “remember” your personal preferences, such as sections of that MVH Site that you visit frequently and, if you choose, your user ID. We may also use this personal information for other business purposes, such as to offer you the opportunity to receive notices regarding MVH’s products or services, to invite you to participate in surveys about our products, or to notify you about special promotions.
WILL MVH COMBINE PERSONAL INFORMATION I PROVIDE ON A MVH SITE WITH OTHER PERSONAL INFORMATION ABOUT ME?
MVH may combine the personal information that a customer provides on one MVH website with the personal information provided by that customer on other MVH Sites.
MVH may combine personal information that you provide to us online with our offline records.
MVH may combine personal information that you have provided to us directly with records provided by third parties.
We use this consolidated information to help us better design MVH Sites and MVH products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.
DOES MVH CONSOLIDATE PERSONAL INFORMATION?
MVH may consolidate the personal information of patrons who use MVH Sites. We use this information to help us better design MVH Sites and MVH products, to communicate information to you, to enhance our marketing and research activities, and to facilitate other business functions.
WHAT CHOICES DO I HAVE ABOUT HOW MVH COLLECTS AND USE PERSONAL INFORMATION ABOUT ME?
You may always limit the amount and type of personal information that MVH and any affiliated sponsors receive about you by choosing not to enter any personal information into forms or data fields on MVH Sites. Some of our online services can only be provided to you if you provide us with appropriate personal information. Other parts of MVH Sites may ask whether you wish to opt out or opt into our contact lists for offers, promotions and additional services that may be of interest to you.
You may also be provided with preference questions or preference boxes allowing you to indicate that you do not want MVH Sites to use tracking technologies, such as cookies, to “remember” your personal information, such as user IDs or mailing addresses, on return visits. However, MVH Sites that use tracking technologies to collect unidentifiable information do not generally provide you with the ability to opt out of the tracking technologies. Some Internet browsers allow you to limit or disable the use of tracking technologies that collect unidentifiable information.
WHY DO MVH SITES USE “COOKIES” AND OTHER TRACKING TECHNOLOGIES?
Passive information collection technologies can make your use of MVH Sites easier by allowing MVH to provide better service, customize sites based on consumer preferences, compile statistics, analyze trends, and otherwise administer and improve MVH Sites. Certain features of MVH Sites may not work without use of passive information collection technologies.
WHAT TYPES OF COOKIES AND OTHER TRACKING TECHNOLOGIES DO MVH SITES USE?
The MVH Sites may use “session” cookies: Session cookies are temporary bits of information that are erased once you exit your web browser window or otherwise turn your computer off. Session cookies are used, for example, to improve navigation on our websites, block visitors from providing information where inappropriate (the site “remembers” previous entries of age or country of origin that were outside the specified parameters and blocks subsequent changes), and to collect aggregated statistical information.
The MVH Sites may use “persistent” cookies: Persistent cookies are more permanent bits of information that are placed on the hard drive of your computer and stay there unless you delete the cookie. Persistent cookies store information on your computer for a number of purposes, such as retrieving certain information you have previously provided (e.g., passwords), helping to determine what areas of the web site visitors find most valuable, and customizing the web site based on your preferences on an ongoing basis. Persistent cookies placed by this site on your computer may hold personally identifiable information, but only if you have registered or have otherwise consented to the retention of personally identifiable information you have provided at the site. Otherwise, our site’s server only knows that an unidentified visitor with your cookies has returned to the site.
The MVH Sites may use “web beacons” (also known as internet tags, single-pixel GIFs, clear GIFs, and invisible GIFs): A web beacon is a tiny graphic on a web page or in an email message that is used to track pages viewed or messages opened. Web beacons tell the website server information such as the IP address and browser type related to the visitor’s computer. Web beacons may be placed on online advertisements that bring people to our site and on different pages of our site. Web beacons provide us with information on how many times a page is opened and which information is consulted.
WHO WILL HAVE ACCESS TO PERSONAL INFORMATION ABOUT ME?
Personal information can be accessed by a restricted number of MVH employees, by certain companies with which MVH may conduct joint programs, and by individuals and entities with whom MVH contracts to carry out business activities for MVH. We train our employees about the importance of privacy and how to handle and manage customer data appropriately and securely. Also, it is MVH’s practice to notify you if you are registering for a program that is conducted in conjunction with another company that may require access to your personal information. In addition, MVH’s practice is to require its contractors to keep your personal information confidential and to use personal information only to perform functions for MVH.
DOES MVH SHARE PERSONAL INFORMATION WITH THIRD PARTIES?
As a general rule, MVH does not share your personal information with third parties, unless it is necessary to conduct a joint program or to carry out a program or activity through a contractor. Where required by law, MVH will not disclose your personal information to third parties for those third parties’ marketing purposes, unless you have been provided with an opportunity to opt into or opt out of this disclosure. However, if MVH sells one of its product lines or divisions, your personal information may be transferred to the buyer so that the buyer can continue to provide you with information and services. If MVH provides your personal information to individuals and entities which assist us with our business activities, it is MVH’s practice to require those individuals and entities to keep your personal information confidential and to use your personal information only to perform functions for MVH. MVH reserves the right to disclose your personal information to (a) fulfill a government request; (b) conform with the requirements of law or to comply with legal process served on us; (c) protect or defend our legal rights or property, the MVH Sites or their users, or third party licensors of any material on the MVH Sites; or (d) in an emergency to protect national security or the health or safety of the users of the MVH Sites or the general public.
HOW DOES MVH SECURE PERSONAL INFORMATION?
It is MVH’s practice to secure each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet cannot be guaranteed. We urge you to please be careful and responsible whenever you are online and exercise caution when transmitting personal information over the Internet, especially personal information related to your health. MVH cannot guarantee that unauthorized third parties will not gain access to your personal information; therefore, when submitting personal information to MVH Sites, you must weigh both the benefits and the risks.
HOW DOES MVH PROTECT THE PRIVACY OF CHILDREN?
MVH does not knowingly collect or use any personal information from children (we define “children” as minors younger than 13) on the MVH Sites. We do not knowingly allow children to order our products, communicate with us, or use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us using one of the methods specified below, and we will work with you to address this issue.
WHAT ELSE SHOULD YOU KNOW ABOUT YOUR PRIVACY?
HOW CAN I CONTACT MVH?
If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from a MVH business or a particular MVH program, please contact us by clicking on the Bark At Us link on this Web Site or by e-mailing us at firstname.lastname@example.org.
HOW WILL I KNOW WHETHER MVH HAS UPDATED THIS POLICY?